Questions Asked & Answered

Good questions.
Honest answers.

Just about everything you're probably wondering. If we missed something, call (304) 381-1675 or send us a message. A real person answers either way.

The offer & the money

Is anything free?

The inspection is. Send us your site, or just tell us what you need, and we'll take a real look and tell you straight, no obligation and no sales call. The build itself is paid, most websites are $250, but you'll know the number before you commit, and there are no contracts.

How much does a website cost, all in?

Most websites are $250 to build. A one-page site is $100; a site built to sell is $500. Then it's $25 a month to keep it running, which covers hosting, updates, and a real person who answers. No setup fees, no surprises. Most small-business websites cost a few thousand dollars to build. These don't. See the full rate sheet →

What's the monthly for?

Keep It Running is $25 a month: hosting, security, backups, uptime, domain help, and a real person who answers when you message us. Need a change made, like a photo, some text, or a new page? Send it over, it's included. Bigger jobs like a store or a redesign we quote flat. One plan, no tiers to pick.

Why is it so cheap? What's the catch?

No catch. We don't keep an office or account managers, and we'd rather keep a lot of small businesses online for a fair price than bill a handful thousands. You're not the product. We just make websites.

Do you have packages or tiers?

Not the agency kind. No good-better-best grid with the useful stuff locked in the priciest one, and nobody nudging you to upgrade. Just a few honest options based on what you actually need: most websites are $250, a one-pager is $100, a site that sells is $500. Then $25 a month. We help you pick the one that fits and leave it there.

Are there contracts? Can I cancel?

No contracts. Month to month. Cancel anytime, no fee and no guilt.

How do I pay?

Card, once a month. We send a simple invoice. No long forms, no net-30 paperwork.

Owning it

Do I own my website?

Yes. The content, the design, the brand, all of it. If you ever leave, you take it with you.

What happens if I stop paying? Do I lose my site?

Your domain and your content are yours from day one, so they stay with you no matter what. If you stop the monthly, we take the site offline and hand you the files. We don't hold anything hostage. (That isn't true of most builders, where stopping means your site is just gone.)

Do I need to get my own domain?

Yes. You buy and own your domain yourself; we don't buy domains for clients. It's about $15 a year, registered in your own name, so it's always yours and under your control. We'll point you where to get one and help you connect it. Already have one? Even better.

Can I move my site somewhere else later?

Yes. It's your site. If you ever want to move it, we hand over everything. No release fees, no hostage situation.

How it works

How do we get started? What do you need from me?

You call or send us a message and tell us what you do. We ask a few plain questions, get your photos and details, and build it. That's about all you have to do.

How long does it take?

Less than a week, usually, depending on what you have ready.

Who writes the words and takes the photos?

You can hand us what you've got, or we'll help. We can write the words and work with the photos you already have. You don't need to hire a copywriter or a photographer.

What if I don't like it?

You see it before it goes live, and we change it until it's right. We don't disappear after launch.

What if I need changes later?

Send it over by message or email. Small changes are included in your $25 a month. Bigger ones, like a new section or a store, we quote up front.

The website itself

Will it work on phones?

Yes. Most of your visitors are on a phone, so we build for that first. It works everywhere.

Will my site show up on Google?

We build it so Google can find and read it, and we set up the basics. We can't promise the top spot overnight, and nobody honest can, but you'll have a real, findable website instead of a Facebook page. Want active help getting found faster, ads, your Google listing, and reviews, that's the optional Traffic Division.

Is hosting included, and where does my site live?

Hosting is included in your monthly plan. Your site lives on fast, secure servers we manage. You don't have to think about it.

Can I update it myself, or do I send it to you?

Either one. Just send us the change and we do it, it's included. Prefer to edit it yourself? We can set that up too.

Can you build an online store or take bookings?

Yes. A site built to sell (online store, tickets, memberships, payments) is $500. Bookings and a few other extras we add on plainly, no surprise invoices.

Will it work with my booking, Square, or the tools I already use?

Yes. We connect the tools you already run: booking (Square, Vagaro, Calendly), reservations (OpenTable, Resy), online ordering, payments (Square, Stripe), tickets (Eventbrite), donations (Givebutter, PayPal), your Instagram, and more. You don't have to switch everything to get a website. Tell us what you use and we'll wire it in.

Do you do logos and custom email?

Yes. A logo is a one-time $50. A custom email at your own domain (you@yourshop.com) is a small add-on. Both a la carte.

Can you fix a website you didn't build?

Yes. Any platform: Wix, Squarespace, WordPress, Shopify, GoDaddy. The inspection is free, then it's a $50 service call. Bigger jobs quoted up front. How repairs work →

The Traffic Division (optional)

What's the Traffic Division?

It's an optional add-on that gets people to your website: ads on Meta and Google, your Google Business listing, posts, and helping reviews come in. We set it up and run it, so you don't have to learn ad managers or chase reviews yourself. See the Traffic Division →

What does the Traffic Division cost?

$500 to set up, and your first month of management is free. After that it's $250 a month. We include the first month because ads take a few weeks to find their footing, so you're not paying to run it before it's actually working. Your ad budget is separate and always yours: you set it, it goes straight to Meta or Google, and we never touch it. No cut of your spend, no contracts, cancel anytime.

Do I need the Traffic Division, or will my site show up on its own?

Your website is built so Google can find and read it, and that's enough for plenty of businesses. The Traffic Division is for when you want to actively get found faster: running ads, working your Google listing, and bringing in reviews. You can always add it later.

Does the $25/mo get me ranking on Google, and who owns my Google profile and reviews?

The build makes your site findable and the $25/mo keeps it running, but neither one is active marketing. Climbing the local Google results, setting up and improving your Google Business Profile, and bringing in reviews is the optional Traffic Division. Either way, your Google Business Profile and your reviews are yours, in your own account, always. We just help you set them up and make them better.

The Business Division (optional)

What's the Business Division?

It's an optional add-on that handles things after someone visits your website: inquiries, appointment scheduling, follow-ups, review requests, and intake forms. We set it up and run it, like office support, so there's no software for you to learn. See the Business Division →

What does the Business Division cost?

$250 to set up, then $150 a month. No software licenses, no per-seat fees, no charging by the contact. Cancel anytime.

Do I need the Business Division, or just a website?

Just a website, almost always. Most people never need the rest. But if inquiries are piling up, customers are slipping through the cracks, or you're forever meaning to follow up, that's when it earns its keep. You can always add it later.

About us

Is this a real company?

Yes. The person who builds your site is the one who answers when you message, so you're never routed to a ticket number or a call center. You can see real, live ones we've built on the Work page.

Why not just use Wix or Squarespace myself?

You can, and sometimes that's the right call. But it's your time to learn it, your nights to fix it, and you're renting space you don't own. We build it, keep it running, and you own it. You run your business, we'll handle the website part.

What kind of businesses do you work with?

Small businesses, artists, makers, nonprofits, food vendors. Good people doing real work.

Do you work with businesses anywhere, or just locally?

Anywhere. A website works the same wherever you are, so we build for folks all over the country. It's all done over message and email.

Do I have to be technical?

No. That's our job. If you can use a phone, you can work with us.

Still wondering?

Ask us anything.

If we missed something, call (304) 381-1675 or send a message, and a real person answers, usually within a day. No bots, no sales pitch. Or if you're ready, most websites are $250.

Get a website