Questions Asked & Answered

Good questions.
Honest answers.

Just about everything you're probably wondering. If we missed something, call (304) 381-1675 or send us a message. A real person answers either way.

The offer & the money

Is anything free?

The inspection is. Send us your site, or just tell us what you need, and we'll take a real look and tell you straight, no obligation and no sales call. The build itself is paid, most websites are $500, but you'll know the number before you commit, and there are no contracts.

How much does a website cost, all in?

Most websites are $500 to build. A one-page site is $250. Then it's $35 a month to keep it running, which covers hosting, updates, and a real person who answers. No setup fees, no surprises. Most small-business websites cost a few thousand dollars to build. These don't. See the full rate sheet →

What if I don't need a store, just to get found?

That's not a website you buy once, it's ongoing work, so it lives in the optional Business Department. Get Found & Followed Up ($150 a month) earns your Google listing, your reviews, and your local spot the organic way. Advertising ($250 a month), paid ads that put you up top on Google and Meta, is coming soon. Cancel anytime. Your ad budget, if you run ads, stays separate and is always yours. See the Business Department →

What's the monthly for?

Keep It Running is $35 a month, your internet utility bill: hosting, security, backups, uptime, domain help, and a real person who answers when you message us. Need a change made, like a photo, some text, or a new page? Send it over, it's included. Bigger jobs like a store or a redesign we quote flat. One flat plan, no tiers, and it doesn't creep up on you.

Why is it so cheap? What's the catch?

No catch. We don't keep an office or account managers, and we'd rather keep a lot of small businesses online for a fair price than bill a handful thousands. You're not the product. We just make websites.

Do you have packages or tiers?

Not the agency kind. No good-better-best grid with the useful stuff locked in the priciest one, and nobody nudging you to upgrade. The build is a one-time price: a one-pager is $250, most websites are $500, and anything bigger we quote flat up front. Then $35 a month keeps it running. If you want more, the optional Business Department is there: Get Found & Followed Up now, with Advertising coming soon, each its own price. We help you pick what fits and leave it there.

Are there contracts? Can I cancel?

No contracts. Month to month. Cancel anytime, no fee and no guilt.

How do I pay?

Card, once a month. We send a simple invoice. No long forms, no net-30 paperwork.

Owning it

Do I own my website?

Yes. The content, the design, the brand, all of it. If you ever leave, you take it with you.

What happens if I stop paying? Do I lose my site?

Your domain and your content are yours from day one, so they stay with you no matter what. If you stop the monthly, we take the site offline and hand you the files. We don't hold anything hostage. (That isn't true of most builders, where stopping means your site is just gone.)

Do I need to get my own domain?

Yes. You buy and own your domain yourself; we don't buy domains for clients. It's about $15 a year, registered in your own name, so it's always yours and under your control. We'll point you where to get one and help you connect it. Already have one? Even better.

Can I move my site somewhere else later?

Yes. It's your site. If you ever want to move it, we hand over everything. No release fees, no hostage situation.

How it works

How do we get started? What do you need from me?

You call or send us a message and tell us what you do. We ask a few plain questions, get your photos and details, and build it. That's about all you have to do.

How long does it take?

Less than a week, usually, depending on what you have ready.

Who writes the words and takes the photos?

You can hand us what you've got, or we'll help. We can write the words and work with the photos you already have. You don't need to hire a copywriter or a photographer.

What if I don't like it?

You see it before it goes live, and we change it until it's right. We don't disappear after launch.

Is it just you? What if you're sick or busy?

I build the sites myself, so you always know exactly who you're dealing with, no call center, no rotating account manager. But you're never resting on one person: you own your site, domain, and files from day one, everything's backed up, and there's a plan in place so your site keeps running and stays up if I'm ever out. A real human to talk to, without the single point of failure.

What if I need changes later?

Send it over by message or email. Small changes are included in your $35 a month. Bigger ones, like a new section or a store, we quote up front.

The website itself

Will it work on phones?

Yes. Most of your visitors are on a phone, so we build for that first. It works everywhere.

Will my site show up on Google?

We build it so Google can find and read it, and we set up the basics. We can't promise the top spot overnight, and nobody honest can, but you'll have a real, findable website instead of a Facebook page. Want active help getting found faster? The optional Business Department runs your ads, works your Google listing, and brings in reviews.

Is hosting included, and where does my site live?

Hosting is included in your monthly plan. Your site lives on fast, secure servers we manage. You don't have to think about it.

Can I update it myself, or do I send it to you?

Either one. Just send us the change and we do it, it's included. Prefer to edit it yourself? We can set that up too.

Can you build an online store or take bookings?

Yes to both. A site built to sell (online store, tickets, memberships, payments) we quote flat up front, since those vary a lot. Just tell us what you're selling. Bookings and a few other extras we add on plainly, no surprise invoices.

Will it work with my booking, Square, or the tools I already use?

Yes. We connect the tools you already run: booking (Square, Vagaro, Calendly), reservations (OpenTable, Resy), online ordering, payments (Square, Stripe), tickets (Eventbrite), donations (Givebutter, PayPal), your Instagram, and more. You don't have to switch everything to get a website. Tell us what you use and we'll wire it in.

Do you do logos and custom email?

Yes. A logo is a one-time $50. A custom email at your own domain (you@yourshop.com) is a small add-on. Both optional.

Can you fix a website you didn't build?

Yes. Any platform: Wix, Squarespace, WordPress, Shopify, GoDaddy. The inspection is free, then it's a $50 service call. Bigger jobs quoted up front. How repairs work →

The Business Department (optional)

What's the Business Department?

It's the optional, monthly part for after your website is built. Two things, priced separately: Get Found & Followed Up (your Google listing, reviews, and local visibility, plus inquiries in one place, scheduling, and follow-ups) and Advertising (paid ads on Google and Meta), which is coming soon. We set up and run whichever you want. No tiers, no contracts. See the Business Department →

What does it cost?

Each is its own monthly price: Get Found & Followed Up $150/mo, and Advertising $250/mo (coming soon). Setup is a flat $250, one time. No bundles, no contracts, cancel anytime.

What's the difference between Advertising and Get Found & Followed Up?

Advertising is paid: you set an ad budget (separate, always yours, we take no cut) and we run Google and Meta ads to put you up top right now. Get Found & Followed Up is the organic side, no ad spend: your Google Business Profile, getting reviews in, steady posts, and the slow, steady work of showing up when people nearby search. They work well together, but you can run either on its own.

Does my ad budget go to you?

No. With Advertising, your budget is separate and always yours: you set it, it goes straight to Google or Meta, and we never touch it. We don't take a percentage of your spend. You pay us the flat $250/mo to run it, and that's the only money that comes to us.

What about handling leads and follow-ups?

That's folded into Get Found & Followed Up: every inquiry lands in one place, people book appointments without phone tag, follow-ups go out on their own, and happy customers get asked for reviews at the right moment. Office support, minus the office. It's included in the $150/mo, and the Business Department's one flat $250 setup covers it.

Do I need any of it, or just a website?

Just a website, almost always. Most people never need the rest. But if nobody's finding you, or inquiries are piling up and slipping through the cracks, that's when the Business Department earns its keep. You can always turn it on later.

Does the $35/mo get me ranking on Google, and who owns my Google profile and reviews?

The build makes your site findable and the $35/mo keeps it running, but neither is active marketing. Climbing the local Google results, setting up and improving your Google Business Profile, and bringing in reviews is the Business Department (Get Found & Followed Up, or Advertising). Either way, your Google Business Profile and your reviews are yours, in your own account, always. We just help you set them up and make them better.

About us

Is this a real company?

Yes. The person who builds your site is the one who answers when you message, so you're never routed to a ticket number or a call center. You can see real, live ones we've built on the Work page.

Why not just use Wix or Squarespace myself?

You can, and sometimes that's the right call. But it's your time to learn it, your nights to fix it, and you're renting space you don't own. We build it, keep it running, and you own it. You run your business, we'll handle the website part.

What kind of businesses do you work with?

Small businesses, artists, makers, nonprofits, food vendors. Good people doing real work.

Do you work with businesses anywhere, or just locally?

Anywhere. A website works the same wherever you are, so we build for folks all over the country. It's all done over message and email.

Do I have to be technical?

No. That's our job. If you can use a phone, you can work with us.

Still wondering?

Ask us anything.

If we missed something, call (304) 381-1675 or send a message, and a real person answers, usually within a day. No bots, no sales pitch. Or if you're ready, most websites are $500.

Get a website